SHIPPING!
At Shop Eride, we take pride in providing reliable and efficient shipping services to our valued customers. We understand the importance of receiving your orders in a timely manner, and we strive to ensure a smooth and hassle-free shipping experience. Read on to learn more about our shipping policies and procedures.
Shipping Carriers
At Shop Eride, we work with reputable shipping carriers to ensure the safe and prompt delivery of your orders. Our trusted partners include FedEx, UPS, and DHL. These carriers have a proven track record of delivering packages efficiently and securely.
Shipping Locations
We are pleased to offer shipping services to customers in over 120 countries worldwide. No matter where you are located, we are committed to delivering your orders to your doorstep.
Shipping Times
Shipping times may vary depending on factors such as the destination, shipping method, and product availability. During the checkout process, you will be provided with estimated shipping times as a reference. Please note that unforeseen circumstances, such as weather conditions or carrier issues, may occasionally cause delays. Rest assured, we will do our best to keep you informed and minimize any potential delays.
Order Processing
Once you place an order with us, our dedicated team works diligently to process and ship your items within 3-7 business days. During holiday periods or high-demand seasons, processing times may be slightly extended. However, we will always keep you informed of any delays and strive to get your order to you as quickly as possible.
Shipping Costs
Shipping costs are calculated based on the price of your order. During the checkout process, you will have the opportunity to review and confirm the shipping fees before completing your purchase. We believe in transparency and want to ensure that you have all the necessary information upfront.
Tracking Information
Once your order has been shipped, you will receive an email confirmation containing tracking information. This allows you to monitor the status of your shipment and estimate its delivery date. We understand the importance of staying informed about your order's progress, and we strive to provide you with accurate and up-to-date tracking information.
Customs and Duties (International Orders)
For our international customers, please be aware that customs duties, taxes, and import fees may apply based on your country's regulations. It is important to note that customers are responsible for any additional charges imposed by customs authorities. We recommend contacting your local customs office for more information regarding these fees.
Address Accuracy
Ensuring the accuracy and completeness of your shipping address is crucial to avoid any delays or misdeliveries. We kindly request that you review your shipping information carefully before finalizing your order. Shop Eride cannot be held responsible for shipping issues caused by incorrect or incomplete addresses provided by customers.
Lost or Delayed Shipments
In the rare event that your order is significantly delayed or lost during transit, please contact us immediately at info@shoperide.co. Our dedicated customer support team will assist you in resolving the issue promptly. Your satisfaction is our top priority, and we will work diligently to ensure a satisfactory resolution.
Thank you for choosing Shop Eride for your lighting needs. We appreciate your trust in our products and services. If you have any further questions or require assistance, please do not hesitate to reach out to us through our customer support channels.
Shop Eride
Email: info@shoperide.co
Phone: 3052408038